‘2021 has been a crazy year and throughout all that craziness there shone one woman who has been a beacon of light to many IBD’s, customers and Independent Service Centres – that woman is Tayah Williams.

‘Tayah is fast approaching her 7th year with FOX, originally starting as a temp helping with admin tasks, she has now progressed into a key role within Internal Sales. This role has been particularly demanding in recent times and Tayah has excelled throughout, providing solid information and a calming manner to all those who deal with her.

‘Tayah is tenacious, diligent, has an incredible knowledge of Fox products, a scary ability to remember countless FOX and Marzocchi part numbers and has a fantastic rapport with dealers.

As well as sales and parts knowledge, she has an amazing level of technical understanding that often surprises customers. A valued member of the team, the UK FOX Service Centre experience wouldn’t be the same without her.’